Privacy policy

Last updated: October 8, 2026

This Privacy Policy explains how Celenowear, operated by Veonira LLC ("we", "us" or "our"), collects, uses, and protects your personal information when you visit our website or make a purchase from us. By using our site, you agree to the practices described in this policy.

1. Information We Collect

When you visit our site or place an order, we may collect the following information:

Contact information, such as your name, email address, phone number, billing address, and shipping address
Order information, such as the items you purchased, order total, and order history
Payment information, which is processed securely by our payment providers. We do not store your full card details
Device and usage information, such as your IP address, browser type, device type, pages viewed, and referring website
Communications you send us, such as emails or contact form messages

2. How We Collect Information

We collect information:

Directly from you, when you place an order, create an account, subscribe to our emails, or contact us
Automatically, through cookies and similar technologies when you browse our site
From service providers, such as payment processors and shipping carriers, who help us fulfill your order

3. How We Use Your Information

We use your information to:

Process and fulfill your orders, including payments, shipping, and delivery
Communicate with you about your order, returns, refunds, and customer support requests
Send you marketing emails, if you have opted in. You can unsubscribe at any time
Improve our website, products, and customer experience
Detect and prevent fraud, abuse, and security issues
Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to keep your cart working, remember your preferences, analyze site traffic, and measure the performance of our advertising.

We may use third-party services such as Google Analytics, Google Ads, and Meta Pixel. These services may collect information about your visits to our site and other sites to show you relevant ads.

You can control cookies through your browser settings. Disabling cookies may affect how some parts of our site work. You can learn more about how Google uses data at Google's Privacy & Terms.

5. How We Share Your Information

We do not sell your personal information for money. We share your information only with trusted third parties who help us run our business, including:

Our e-commerce platform (Shopify), which hosts our online store
Payment processors, which securely process your payments
Shipping carriers and fulfillment partners, which deliver your orders
Marketing and analytics providers, which help us understand and improve our site and ads
Legal or government authorities, when required by law or to protect our rights

These providers may only use your information to perform services for us.

6. Data Security

We take reasonable steps to protect your personal information. Payments are processed through a secure, encrypted checkout. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We keep your personal information only as long as needed to fulfill orders, provide support, meet legal and accounting requirements, and resolve disputes.

8. Your Privacy Rights

Depending on where you live, such as California or other US states with privacy laws, you may have the right to:

Know what personal information we collect, use, and share
Request a copy of your personal information
Request correction of inaccurate information
Request deletion of your personal information, subject to legal exceptions
Opt out of the sale or sharing of your personal information for targeted advertising
Not be treated unfairly for using your privacy rights

To make a request, contact us using the details in Section 12. We may need to verify your identity before we respond, and we will respond within the time required by law.

9. Marketing Communications

If you subscribe to our emails, you can unsubscribe at any time by clicking the "unsubscribe" link in any email or by contacting us.

10. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, please contact us and we will delete it.